Textile industry | High Point, NC
IT Services for North Carolina Textile Manufacturers
Preferred Data supports the computers, networks, security and business software of textile mills and fabric businesses across North Carolina, from our office in High Point where we have worked since 1987. We keep plants and offices running on one plan, prepare defense suppliers for CMMC, and are on site anywhere within 200 miles. Schedule a consultation or call (336) 886-3282.
What we cover for textile companies
- Managed IT for mills, warehouses and offices on one per-user plan
- Plant and warehouse WiFi and segmented networks
- 24/7 threat detection and response on every plan, plus CMMC readiness for defense suppliers
- Fabric roll and cut tracking in the PDC Software Suite ERP
- Restore-tested backup for orders, patterns and accounting
- In business since 1987
- 39 years
- Active clients
- 100+
- Average client tenure
- 20+ years
- BBB Accredited rating
- A+
- On-site radius from High Point
- 200 mi
- Threat monitoring on every plan
- 24/7
Services textile companies use us for
Each card links to the full service page, with what is included, how it is priced and answers to common questions.
Managed IT
Monitoring, patching, helpdesk and planning for mills, warehouses and offices, priced per user per month.
Learn moreCybersecurity and CMMC readiness
24/7 detection and response on every plan, with CMMC and NIST 800-171 readiness on Preferred Complete.
Learn morePlant and warehouse WiFi
Coverage for large mill floors and warehouses, with machines kept apart from office traffic.
Learn morePDC Software Suite
On-premise ERP with fabric inventory: roll and cut tracking by pattern and width.
Learn moreBackup and disaster recovery
Restore-tested backup for orders, patterns and financial records.
Learn moreNetwork infrastructure
Firewalls, switching, cabling and segmentation for plants and offices.
Learn moreWhat IT services do North Carolina textile manufacturers need?
Textile companies need dependable IT in the office, a network that covers large plant floors, strong security and inventory software that understands fabric. The industry is big here: North Carolina has the #2 largest textiles workforce in the country, about 32,000 workers in textiles, nonwovens and apparel, and more than 640 textile and textile product mills, according to the Economic Development Partnership of North Carolina.
North Carolina exported $1.6 billion in textile goods, and NC State's Wilson College of Textiles is the only U.S. university with a college devoted entirely to textiles, per EDPNC. The industry spans traditional mills, nonwovens and apparel, and those businesses run on order entry, inventory and plant networks that cannot go down.
- Managed IT: workstations, servers, Microsoft 365, helpdesk and planning on one monthly agreement
- Networks: plant and warehouse WiFi and segmented networks from our network team
- Security: 24/7 detection and response, MFA, email protection and awareness training on every plan
- Backup and disaster recovery sized to how long the plant can be down
Key takeaway: For a mill, IT downtime is lost production. See the cost of IT downtime for North Carolina manufacturers.
How can a textile company track fabric inventory by roll and cut?
The PDC Software Suite, an on-premise ERP written in High Point, includes a fabric inventory module that tracks individual rolls and cuts by pattern and width. It sits alongside order entry and invoicing, inventory, purchase orders, bill of materials and production, receivables, payables and the general ledger in one database.
The Suite runs on your own server and is changed to fit how you work, with custom programming quoted before any work starts. It is licensed on its own agreement, separate from managed IT. See the PDC Software Suite page for the full module list.
Why are textile manufacturers targeted by cyberattacks?
Because they are manufacturers, and manufacturing has been the most attacked industry for five years running. It accounted for 27.7% of the incidents IBM X-Force observed in 2025, with data theft the most common outcome, according to the IBM 2026 X-Force Threat Intelligence Index.
Every Preferred Data plan, including the smallest, includes endpoint detection and response, 24/7 managed detection and response monitored by people, MFA, patching, email threat protection, security awareness training and backup we verify by restoring it. Preferred Professional adds identity threat detection, email encryption and zero-trust VPN; Preferred Complete adds recurring vulnerability scanning and an annual security assessment.
Plant equipment belongs on its own network segment, apart from office PCs and guest devices, so one infected laptop cannot reach production. Read network segmentation for manufacturers or see cybersecurity services.
Do textile suppliers to the military need CMMC?
Only if their Department of Defense contracts involve Federal Contract Information (FCI) or Controlled Unclassified Information (CUI). The question comes up often for textiles because the Berry Amendment generally requires the DoD to buy clothing, fabrics and fibers that were grown, reprocessed, reused or produced in the United States, according to the International Trade Administration, so a domestic mill may sell to the military directly or through a prime contractor.
CMMC contract requirements took effect on November 10, 2025. The phase that would have required third-party certification for most CUI work was suspended on July 13, 2026, and a September 3, 2026 class deviation directs contracting officers to remove CMMC third-party assessment requirements from contracts while the program is reviewed. Self-assessments remain: under the CMMC program rule, Level 1 (FCI) means 15 basic safeguarding requirements with an annual self-assessment in SPRS, and Level 2 (CUI) means the 110 requirements of NIST SP 800-171.
Preferred Complete includes readiness management for CMMC and NIST 800-171, and it is an add-on to Preferred Professional. We prepare you; certification comes from your own self-assessment or an accredited third-party assessor, never from your IT provider. Start with our CMMC Level 1 self-assessment guide and Phase 2 suspension briefing.
Which managed IT plan fits a textile company?
Most textile companies fit Preferred Professional, which adds identity protection, on-site visits when a problem cannot be fixed remotely and quarterly IT planning to the security baseline. Mills that supply the DoD and need CMMC readiness, or run shifts that need a 24/7 helpdesk, usually need Preferred Complete.
| Need | Essentials | Professional | Complete |
|---|---|---|---|
| 24/7 threat detection and response, MFA, patching, restore-tested backup | Included | Included | Included |
| Helpdesk hours for multi-shift mills | Business hours | Extended hours, priority response | 24/7, including after-hours and weekends |
| On-site visits to the mill | Quoted before work starts | Included when we cannot fix it remotely | Unlimited on-site support |
| Technician hours included each month (whole account) | 2 | 4 | 8 |
| CMMC and NIST 800-171 readiness management | Not included | Add-on | Included |
| Planning | Annual technology review | Quarterly reviews, IT roadmap and budget | Dedicated vCIO, monthly cadence |
Plans are priced per user per month, and servers, firewalls, switches and access points are counted during a free quote and covered on the same agreement. Details and a quote request are on the pricing page.
Where does Preferred Data support textile companies?
Preferred Data is based at 1208 Eastchester Drive in High Point and provides on-site support within 200 miles of the office. That reaches mills across the Piedmont Triad and the foothills as well as companies around Charlotte and Raleigh.
- IT services in High Point, Greensboro and Winston-Salem
- Hickory, Charlotte and Raleigh
- Related industries: manufacturing and furniture
Questions textile companies ask us
How much do IT services cost for a textile manufacturer?
Managed IT is priced per user per month, with servers, firewalls, switches and access points counted during a free quote and covered on the same agreement. We do not publish a rate card. Request a written quote on the pricing page or call (336) 886-3282.
Does your software track fabric rolls and cuts?
Yes. The PDC Software Suite includes fabric inventory that tracks rolls and cuts by pattern and width, alongside orders, inventory, purchasing, bill of materials and accounting. It is licensed separately from managed IT, and custom programming is quoted per project.
Does a textile mill that sells to the military need CMMC?
It does if its DoD contracts involve Federal Contract Information or Controlled Unclassified Information. Level 1 is an annual self-assessment against 15 safeguarding requirements, and third-party assessment requirements are currently suspended under the September 3, 2026 class deviation. Preferred Complete includes CMMC and NIST 800-171 readiness management.
Can Preferred Data certify us for CMMC?
No IT provider can. We prepare you with readiness management (monitoring, documentation and evidence collection), and certification comes from your own self-assessment or an accredited third-party assessor (C3PAO), depending on the contract.
Do you support large plant floors and warehouses?
Yes. We design and support WiFi and wired networks for plants and warehouses, with machines and cameras on separate segments from office and guest traffic. See manufacturing and warehouse WiFi.
Is 24/7 support included for mills that run multiple shifts?
Every plan includes 24/7 threat detection and response and around-the-clock endpoint monitoring. The helpdesk runs business hours on Preferred Essentials and extended hours on Preferred Professional; Preferred Complete adds 24/7 support including after-hours and weekends.
Sources
- Economic Development Partnership of North Carolina, Textiles and Nonwovens in North Carolina
- IBM Newsroom, IBM 2026 X-Force Threat Index (February 25, 2026)
- International Trade Administration, Berry Amendment Implementation
- Federal Register, Cybersecurity Maturity Model Certification (CMMC) Program final rule (32 CFR 170)
- Federal Register, DFARS final rule on CMMC contract requirements (effective November 10, 2025)
- Holland & Knight, DOW Suspends CMMC Phase II Requirements (July 2026)
- Nextgov/FCW, CMMC Phase 2 suspension locked into binding regulation (September 2026)
Related services and resources
Get a written IT plan for your mill and your office
Tell us how many people and machines you run, whether you supply the DoD and what is not working today. We will walk the site, recommend a plan and put in writing what it does and does not cover. The quote is free.
Preferred Data Corporation, 1208 Eastchester Drive, Suite 131, High Point, NC 27265