IT services | High Point, NC
IT Services for North Carolina Businesses
Preferred Data manages, secures and builds the technology that North Carolina manufacturers and small businesses run on, from the help desk and network to backup, cloud and business software. We are based in High Point and work on-site within 200 miles. Pick a service below, or schedule a call and we will point you to the right one.
- In business since 1987
- 39 years
- Active clients
- 100+
- Average client tenure
- 20+ years
- BBB Accredited rating
- A+
- On-site radius from High Point
- 200 mi
- Threat monitoring on every plan
- 24/7
Our IT and technology services
Each service has its own page with what is included, how it is priced and answers to common questions.
Managed IT services
A monthly plan that monitors, patches, secures and supports your computers, servers and Microsoft 365, with 24/7 threat detection and response on every plan.
Learn moreCybersecurity
Managed detection and response, MFA, email protection, staff training and CMMC readiness for North Carolina businesses and defense suppliers.
Learn moreNetwork infrastructure
Firewalls, switching, WiFi and plant-floor network segmentation, designed and installed by our High Point team.
Learn moreCloud solutions
Migration to and management of Microsoft 365 and Azure, for businesses leaving the server closet.
Learn moreBackup and disaster recovery
Restore-tested backup for workstations and Microsoft 365, with servers planned to your recovery targets, so a ransomware attack or failed drive is recoverable.
Learn moreAI transformation
Practical AI and automation projects for manufacturers and businesses, planned around your data and your processes.
Learn moreCustom software development
Custom applications, integrations and workflow automation built for how your business actually runs.
Learn moreWeb development
Business websites designed, built and hosted by our High Point team, with ongoing maintenance available.
Learn morePDC Software (ERP)
Our own ERP suite for manufacturers, covering order entry, inventory, purchasing, bill of materials and accounting.
Learn moreHardware procurement
Business-grade servers, storage, workstations and laptops, sourced, configured and deployed by the team that supports them.
Learn moreMergers and acquisitions
IT due diligence and Quality of Technology reports for buyers, then IT integration after the deal closes.
Learn moreWhich IT service do I need?
Most small and mid-sized businesses need managed IT first, because it covers day-to-day support and the security baseline in one monthly plan. The other services solve specific problems. Find the one that sounds like your situation below.
| If this sounds like you | Start here |
|---|---|
| We have no IT person, or the one we have is overloaded | Managed IT services |
| Our cyber insurer, a customer or CMMC is asking about our security controls | Cybersecurity |
| WiFi drops, or the plant floor and the office share one flat network | Network infrastructure |
| We want off an aging on-site server, or onto Microsoft 365 or Azure | Cloud solutions |
| We are not sure our backups would actually restore | Backup and disaster recovery |
| Our ERP or spreadsheets no longer fit how we quote, build and ship | PDC Software or custom software |
| We want to use AI without putting company data at risk | AI transformation |
| We need laptops, workstations or servers bought and set up | Hardware procurement |
| We are buying a business and need to know what its IT is hiding | Mergers and acquisitions |
| We want an IT budget and roadmap, not just repairs | Plans and pricing and our strategic approach |
Questions about Preferred Data IT services
What IT services does Preferred Data offer?
Preferred Data offers managed IT, cybersecurity, network infrastructure, cloud solutions, backup and disaster recovery, AI transformation, custom software development, its own PDC Software ERP suite, hardware procurement and M&A technology due diligence. Most clients start with a managed IT plan and add projects as they need them.
Where does Preferred Data provide IT services?
Our office is at 1208 Eastchester Drive in High Point, North Carolina, and we provide on-site support within 200 miles, which covers the Piedmont Triad, Charlotte and Raleigh. M&A technology due diligence can also be delivered remotely to clients elsewhere in the United States.
How much do managed IT services cost in North Carolina?
Managed IT is priced per user per month, and the total depends on your headcount, the equipment we manage and the plan you choose. Preferred Data does not publish a rate card; we count your users and devices during a free discovery and send a written quote. Request one on the pricing page or call (336) 886-3282.
Is cybersecurity included in managed IT, or is it a separate service?
Every managed IT plan includes a security baseline: 24/7 threat detection and response, multi-factor authentication, patching, email threat protection, security awareness training and restore-tested backup. The cybersecurity service covers what goes beyond that baseline, such as identity threat detection, vulnerability scanning and CMMC readiness.
Is 24/7 support included?
Every managed IT plan includes 24/7 threat detection and response and around-the-clock endpoint monitoring. The helpdesk runs during business hours on Preferred Essentials, with extended hours on Preferred Professional and 24/7 support on Preferred Complete.
Does Preferred Data work with manufacturers?
Yes. Manufacturing is our main focus: we have written and supported business software for manufacturers and distributors since 1987, and we design networks that keep plant-floor equipment separate from office systems. See our manufacturing IT page.
How do I get started?
Schedule a consultation or call (336) 886-3282. We will ask about your people, equipment and what is not working, recommend the service or plan that fits, and put the scope and price in writing before any work starts.
Not sure where to start? Talk to our High Point team
Tell us what is not working today. We will recommend the service that fits and put the scope and price in writing before any work starts.
Preferred Data Corporation, 1208 Eastchester Drive, Suite 131, High Point, NC 27265