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BBB Technology Partnership Proposal

Enhancing member value through trusted technology services

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Preferred Data Corporation

BBB Technology Partnership Proposal

Member Benefits Program

Prepared for BBB Leadership

2026

Executive Summary: A Partnership Proposal

From Preferred Data Corporation to BBB of Central & Northwest NC

Who We Are

Preferred Data Corporation is a High Point-based IT support and cybersecurity company since 1987. With an A+ BBB rating and 20+ year average client relationships, we share your commitment to trust.

The Opportunity

Ransomware now shows up in most small and mid-sized business breaches. We propose a partnership that gives BBB Accredited Businesses member rates on our Preferred Plans - adding real value to accreditation.

The Crisis Facing BBB Members

88%

of data breaches at small and mid-sized businesses involved ransomware (2025)[1]

39%

of breaches at larger companies did, by comparison (2025)[1]

65%

of ransomware attacks on industrial companies hit manufacturers (Q2 2026)[2]

$115K

typical ransom paid by companies that paid, all sizes (2025)[1]

Ransomware is when criminals lock a company's files and computers, then demand payment to unlock them. Manufacturers, healthcare practices, professional firms and small teams with no full-time IT staff have the most to lose.

The Opportunity: A Gap in Member Benefits

What BBB Currently Offers

  • Trust verification & seal
  • Dispute resolution
  • Extra 5-10% off select Dell products[3]
  • Discounts on BBB Learning courses[4]

What Members Still Need

  • Protection from hackers and email scams
  • Someone to call when computers stop working
  • Backups that actually restore
  • Local, trusted technology partner

Member Package Options

Bronze member rate

Preferred Essentials

5% off

our monthly management fee

Best for small teams

What you get:

  • Remote help desk, business hours
  • Microsoft 365 for every user
  • Computers protected and backed up
  • Built to what insurers expect
2 technician hours a month included
Most popular

Silver member rate

Preferred Professional

10% off

our monthly management fee

Best for most businesses

All of Essentials, plus:

  • Priority response, extended hours
  • On-site when remote can’t fix it
  • New hires set up, leavers removed
  • Quarterly IT plan and budget
4 technician hours a month included

Gold member rate

Preferred Complete

15% off

our monthly management fee

Best for established businesses

All of Professional, plus:

  • Help 24/7, nights and weekends
  • Unlimited on-site support
  • Your own IT advisor, monthly
  • Defense-contract readiness (CMMC)
8 technician hours a month included

The Proposed Solution

BBB Accredited Businesses get up to 15% off the monthly fee for our IT plans: day-to-day computer help and protection from hackers, from a local partner. It closes this gap and adds value to BBB membership.

© 2026 Preferred Data Corporation | Partnership Proposal

Preferred Data Corporation

Member Rates on the Preferred Plans

Tiered Options for BBB Accredited Businesses

BBB Partnership Proposal

What Each Plan Includes

Each member level maps to one of our three Preferred Plans. Each plan includes everything in the one before it and is priced per person, per month, for each business. Below is everything each plan adds, for a member's IT lead.

Bronze member rate

Preferred Essentials

5% off

our monthly management fee

Best for small teams

Includes:

  • Microsoft 365 licensing matched to each role, with business email
  • Remote helpdesk, business hours
  • Endpoint management & patching, monitored 24/7
  • Endpoint detection & response (EDR)
  • Managed detection & response, 24/7 (MDR)
  • MFA enforcement & email threat protection
  • Security awareness training
  • Restore-tested workstation & Microsoft 365 backup
  • Domain & email authentication, locked and monitored
  • Equipment financing we can arrange for you
  • Annual technology review
2 technician hours a month included
Most popular

Silver member rate

Preferred Professional

10% off

our monthly management fee

Best for most businesses

All of Essentials, plus:

  • Identity threat detection & response
  • Enterprise password manager
  • Email encryption
  • Zero-trust VPN & DNS filtering
  • Priority response SLA with extended hours
  • Onsite visits included when we cannot fix it remotely
  • User onboarding & offboarding included
  • Quarterly business reviews, IT roadmap & budget
4 technician hours a month included

Gold member rate

Preferred Complete

15% off

our monthly management fee

Best for established businesses

All of Professional, plus:

  • 24/7 support, including after-hours & weekends
  • Unlimited onsite support
  • Recurring vulnerability scanning
  • Annual security assessment & pen-test coordination
  • Compliance readiness management (CMMC / NIST 800-171)
  • AI enablement program: policy, training, workflow automation
  • Dedicated vCIO with monthly strategy cadence
8 technician hours a month included

Every plan, even the smallest, protects you with:

  • Watched 24/7 for hackers, by real people
  • Sign-ins that need more than a password
  • Computers and software kept up to date
  • Incoming email screened for scams
  • Staff trained to spot scams
  • Backups we test by actually restoring them

Member rate terms

  • Member rates are for BBB Accredited Businesses, confirmed through the BBB directory.
  • For new PDC clients. The discount applies to our monthly management fee for your plan (our support and security services), for the first agreement term shown on your quote.
  • Microsoft 365 licenses, equipment we manage (servers, firewalls, network and wireless gear, storage), hardware purchases, add-ons, projects, and help beyond your plan’s included hours are at standard rates.
  • The discount is shown as its own line on your written quote.
  • One member discount per agreement. It does not combine with other offers.

Our Commitment: Every statistic in this proposal links to its source. We wrote it to the BBB Standards for Trust and welcome any question about our services, credentials, or this partnership structure.

© 2026 Preferred Data Corporation | Partnership Proposal

Preferred Data Corporation

Partnership Benefits

Value for BBB, Members, and the Community

BBB Partnership Proposal

For the BBB

  • Enhanced member value proposition
  • Addresses critical unmet need
  • Strengthens accreditation benefits
  • Differentiates from other chapters
  • No cost to implement

For Members

  • 5-15% off the monthly IT plan fee
  • A local IT partner, headquartered in High Point
  • Someone to call when computers stop working
  • Watched for hackers around the clock
  • Backups tested by actually restoring them

For the Community

  • Fewer disrupted businesses
  • Stronger local economy
  • Protected consumer data
  • More resilient businesses
  • Reinforced marketplace trust

Proposed Partnership Structure

How It Works

  1. 1BBB recognizes PDC as a technology partner
  2. 2Members mention BBB membership when contacting PDC
  3. 3PDC verifies accreditation via BBB directory
  4. 4Verified members get the member rate on their Preferred Plan

What BBB Provides

  • Inclusion in member communications
  • Recognition as technology partner
  • Opportunity to present at events

What PDC Provides

  • 5-15% off the monthly plan fee
  • Cybersecurity workshops for members
  • Co-branded educational materials

No Cost to BBB

This partnership requires no financial investment from BBB. PDC absorbs all discount costs. Members receive the discounts; BBB receives enhanced member value at no expense.

About Preferred Data Corporation

Aligned with BBB Standards for Trust

  • Build Trust: A+ BBB rating, 39 years in business
  • Be Transparent: Work outside the plan is quoted in writing before it starts
  • Honor Promises: 20+ year average client relationships
  • Safeguard Privacy: Security protections in every plan; help with defense-contract security rules (CMMC) in Preferred Complete

Local Community Partner

  • Headquartered in High Point since 1987
  • On-site service within 200 miles
  • Remote support for clients across the US
  • Manufacturing and industrial focus

Questions? We Welcome the Conversation

© 2026 Preferred Data Corporation | Partnership Proposal

Ready to Discuss This Partnership?

Let's explore how we can enhance value for BBB members together

Running a chamber of commerce or business association? See the member offer for your members.